Certified Excellence, Two Years in a Row!

For the second year in a row, Walla Faces has been honored with the TripAdvisor Certificate of Excellence. Just like last year, both hotel locations, the Walla Faces Inns at Historic Downtown and the Walla Faces Inns at the Vineyard, are recipients of this prestigious award!

2014 Certificate of Excellence

Both the Walla Faces Inns at the Vineyard and the Walla Faces Inns at Historic Downtown are winners of the TripAdvisor 2014 Certificate of Excellence!

TripAdvisor is the world’s top travel site, offering information about and reviews of hotels, restaurants, and attractions literally all over the world. The Certificate of Excellence is based on traveler reviews and goes only to the top ten percent of businesses listed on the website. Additional criteria include an overall rating of at least 4 out of 5 over a twelve-month period, and the volume of reviews about a particular establishment. TripAdvisor places value on the personal experiences of visitors over size, scope, or fame of an establishment, and awards the Certificate to everything from tiny bed and breakfasts to gigantic hotels, and everything in between—if their reviews are good enough!

This means we owe all of you who have stayed with us and taken the time to write a rating or review our deepest gratitude. Both locations have five-star average ratings!

Reviews of the Inns at the Vineyard call it “serene” and “peaceful,” praising the location, service, and “over the top extras” like the hot tub, fireplace, and wine and chocolates in each suite.  At the Inns at Historic Downtown, visitors welcome the stylish rooms and “refreshing attention to detail.” Many of you said it was like a home away from home. One traveler writes, “Walla Faces is perfect for our family when in Walla Walla visiting our son at Whitman. We can bring our dog, cook family meals, relax, and the whole family is comfortable! So grateful for this cozy place, that has everything we need!” Another reviewer from this spring said “I literally could have moved in!” At both locations, reviews also consistently mention how much they appreciate the “slick” and “seamless” keypad check-in system.

Co-owner Debbie Johnson says, “We couldn’t have earned this award without our amazing guests. We owe so much to everyone who’s taken the time to write reviews on TripAdvisor… thank you!”

We are always happy to deliver top-class experiences for our guests, and are honored and humbled to receive this recognition for it.

See for yourself why we earned this award—book a room today.

L’Occitane en Provence

When you check in to one of our hotel rooms, you’ll soon notice that we don’t stock our bathrooms with no-name soaps or shampoos. We believe that our guests deserve the best, so we use L’Occitane en Provence health and beauty products in our suites.

L’Occitane, of course, makes high-quality products, which is one reason we’re proud to carry them. But in addition to that, the L’Occitane company is an example of a business dedicated to important social causes. Today, we’d like to share the L’Occitane story, so you can know more about the bath products we offer at Walla Faces.

A wide selection of the L'Occitane products we stock in our hotel suites

From soaps to fizzy bath cubes, we’re proud to offer a wide variety of L’Occitane products.

The Origins of L’Occitane

L’Occitane began in the tiny local markets of Provence, France. In 1976, founder Oliver Baussan, only 23 years old, reoccupied an old soap-making factory to follow his passion for traditional Marseille-style soap-making. Using a distillation still, he extracted the essential oils from wild rosemary and used it to make shampoo. A year later, L’Occitane expanded and reserved its very first harvest of lavender.

Four years later, Oliver began traveling the world, coming into contact with exotic new ingredients. He fell in love with the shea butter made in Burkina Faso, Africa and ordered a large shipment.

The little-company-that-could continued to expand, and in 1990 became a fragrance merchant. In 1992, L’Occitane en Provence opened its first boutique location in Paris, and by 1997, the company had also opened various other boutique fronts in other major cities such as New York, Hong Kong and Japan. As of 2012, L’Occitane had over 2,000 stores internationally.

A Brand with a Conscience

L’Occitane isn’t just committed to producing luxurious soaps and fragrances—it’s also dedicated to numerous social causes. For instance, in 2001, L’Occitane began a partnership with Orbis, an international non-governmental organization (NGO), to fight blindness in developing countries. The French company was even one of the first in the world to feature labeling in Braille on its bath products.

In 2006, L’Occitane created the L’Occitane Foundation. This philanthropic organization exists to support the blind and visually impaired, and to fight for the international economic emancipation of women. In particular, the L’Occitane Foundation supports efforts toward these goals in Burkina Faso, where Oliver Baussan first fell in love with shea butter. The United Nations Development Programme has even recognized L’Occitane as an “exemplary company”!

If that weren’t enough, L’Occitane also takes steps to encourage traditional cultivation of the ingredients in its products, doesn’t conduct animal testing, and purchases shea butter directly from women in Burkina Faso, earning their products the Ecocert “Fair Trade” certification. Clearly, L’Occitane is a brand with a conscience.

When you come to visit us in Walla Walla, you can feel reinvigorated by the indulgent L’Occitane products we feature, like zesty citrus verbena shampoo, or effervescent sugar cubes designed to make your baths that much more relaxing. But more than that, you can take comfort in the fact that the products you’re using come to us from Provence, France, home of a socially responsible brand!

Eager to enjoy a luxurious stay in our hotels? Learn more and make reservations here. For more information on the history of L’Occitane en Provence, check out their timeline and brand page.