Certified Excellence, Two Years in a Row!

For the second year in a row, Walla Faces has been honored with the TripAdvisor Certificate of Excellence. Just like last year, both hotel locations, the Walla Faces Inns at Historic Downtown and the Walla Faces Inns at the Vineyard, are recipients of this prestigious award!

2014 Certificate of Excellence

Both the Walla Faces Inns at the Vineyard and the Walla Faces Inns at Historic Downtown are winners of the TripAdvisor 2014 Certificate of Excellence!

TripAdvisor is the world’s top travel site, offering information about and reviews of hotels, restaurants, and attractions literally all over the world. The Certificate of Excellence is based on traveler reviews and goes only to the top ten percent of businesses listed on the website. Additional criteria include an overall rating of at least 4 out of 5 over a twelve-month period, and the volume of reviews about a particular establishment. TripAdvisor places value on the personal experiences of visitors over size, scope, or fame of an establishment, and awards the Certificate to everything from tiny bed and breakfasts to gigantic hotels, and everything in between—if their reviews are good enough!

This means we owe all of you who have stayed with us and taken the time to write a rating or review our deepest gratitude. Both locations have five-star average ratings!

Reviews of the Inns at the Vineyard call it “serene” and “peaceful,” praising the location, service, and “over the top extras” like the hot tub, fireplace, and wine and chocolates in each suite.  At the Inns at Historic Downtown, visitors welcome the stylish rooms and “refreshing attention to detail.” Many of you said it was like a home away from home. One traveler writes, “Walla Faces is perfect for our family when in Walla Walla visiting our son at Whitman. We can bring our dog, cook family meals, relax, and the whole family is comfortable! So grateful for this cozy place, that has everything we need!” Another reviewer from this spring said “I literally could have moved in!” At both locations, reviews also consistently mention how much they appreciate the “slick” and “seamless” keypad check-in system.

Co-owner Debbie Johnson says, “We couldn’t have earned this award without our amazing guests. We owe so much to everyone who’s taken the time to write reviews on TripAdvisor… thank you!”

We are always happy to deliver top-class experiences for our guests, and are honored and humbled to receive this recognition for it.

See for yourself why we earned this award—book a room today.

A Night At the Walla Faces Inns at Historic Downtown

In an attempt to get a customer-eye view of the Walla Faces Inns at Historic Downtown, I spent the night in the gorgeous Suite 4. (It’s a hard life.) In an evening punctuated by tickets to the Powerhouse Theater and a three course meal at Saffron Mediterranean Kitchen, the highlight of my evening was still the Walla Faces bathtub.

Although the Walla Faces Inns at Historic Downtown was first opened in 2006, the historical building has been a part of the Walla Walla landscape since it was built in 1904. Walla Faces owners Rick and Debbie Johnson bought the property in 2006 and transformed it into the perfect mix of modern design and old-fashioned touches. Since its inception, the Walla Faces Inns have received rave reviews from travelers and a 2013 TripAdvisor Certificate of Excellence. The rooms overlook the quaint Walla Walla Main Street, within walking distance of both amazing restaurants and countless wine tasting rooms (including the Walla Faces Tasting Room right downstairs!).

At first, the process can feel a little foreign. There is no front desk, room key, or check-in system. Rather, you set a four-digit room code. Any time after 3:00, you can “check in” simply by entering your door code at the front door, which opens to a grand staircase, or the back door, which has a convenient elevator right by the parking lot. The system offers a feeling of privacy and seclusion.

As soon as I ascended into the hotel, I was surrounded by paintings, sculptural light fixtures and hardwood floors. I entered my code into the Suite 4 and a whirring noise and a tiny green light welcomed me to my room.

Suite 4 was spacious and well-conceived, with lovely high ceilings. A kitchen (bigger than my kitchen at home!) complete with a full-sized refrigerator, dishes, and pots and pans overlooked a living space adorned with art.  The soft, cozy couch was perfect for snuggling up with a book or watching TV on the flatscreen over the fireplace. The bedroom has a king sized mattress and four down-feather pillows. It opens toward a modern-looking office space. A full-sized  washer and dryer sit beside the bathroom.

Luxury is defined by bathrooms. Fluffy towels. Jacuzzi tubs. Bath bombs. Pretty mirrors. Scaldingly hot water. Well-thought-out bathrooms are what truly have the charms to soothe the savage beast. The citrus L’Occitane bath products and separate bathtub and shower were two cherries on top. My bath was hot, bubbly and fragrant; everything a bath should be.

I slept incredibly well and woke to light streaming in through my window. I’d never realized the brilliance of a memory foam mattress! Gathering my belongings to check out at 1pm was a sad ritual. On the bright side, thanks to the mattress, my back felt awesome…

You can book a night at the Walla Faces Inns at Historic Downtown online by clicking here or by calling us at 877 301 1181 x1.